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Frequently Asked Questions

01. How to use my OSHC at a doctor’s clinic or hospital?

Present your OSHC membership card when visiting a doctor or hospital. If your provider has direct billing arrangements with them, you might not need to pay upfront, otherwise, you may have to pay first and will be able to claim reimbursement later.

02. Can I add extras like dental or optical to a basic OSHC plan now?

Yes, you can purchase extras or upgrade your plan. Whether you can do so anytime or you need to wait for a period depends on what your provider allows.

03. Do I need to do a health check-up before buying OSHC?

No, a health check-up is not required before buying an OSHC.

04. Can I continue with my OSHC after my studies end?

You can do so as long as you hold a valid student visa. After your visa changes, you'll need to switch to a different insurance like OVHC.

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