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Frequently Asked Questions

01. Can I use Medibank OSHC everywhere in Australia?

Medibank’s network is massive; you can easily look up the nearest doctor available anywhere in Australia

02. Can I cancel my Medibank OSHC?

Yes, but not whenever you feel like it. You’ll need a valid reason — visa refusal, leaving Australia early, or other genuine reasons. Refunds aren’t automatic, so read the rules first.

03. Does OSHC include dental or optical?

Nope. These services fall under extras, and standard OSHC doesn’t cover them. You’ll need extras cover for these.

04. Can I upgrade from Essentials to Comprehensive?

Yep, just contact your provider — Medibank. Pay the gap, and they’ll upgrade your plan for you. Simple.

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