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Frequently Asked Questions

01. Are travel insurance and OVHC the same thing in Australia?

No, they are completely different. Travel insurance is typically for short trips, emergencies like lost luggage or flight cancellations. In contrast, OVHC is specific health insurance that meets visa condition 8501 set by the Australian Department of Home Affairs. Travel insurance is not valid for obtaining an Australian visa; you must have OVHC.

02. What is the waiting period and when does it apply?

A waiting period is the length of time your policy must remain in force before you can claim for treatment for specific illnesses. In Australia, government regulations require a maximum waiting period of 12 months for treatment related to pre-existing conditions and pregnancy, while for general health issues, it's 2 months.

03. Can I change my OVHC provider (Insurance Provider) after I arrive in Australia?

Yes, under Australian law, you can change your health insurance company at any time. If you change providers, the waiting period on your old policy will be honored by the new company, provided there's no gap between the two policies.

04. Do I have to buy OVHC while I am in India or my home country?

Yes, you must purchase an OVHC before arriving in Australia. When you purchase the policy, you receive a Visa Compliance Certificate. You must attach this certificate to your visa application; without it, your visa will not be approved.

05. What is the difference between OSHC and OVHC?

OSHC (Overseas Student Health Cover): This is only mandatory for international students coming to Australia to study on a subclass 500 (Student Visa). OVHC (Overseas Visitor Health Cover): This is for working professionals, tourists, graduates, and parents who come on temporary visas (such as subclasses 485, 482, 600, 417)

06. If my visa is rejected, will I get my money back?

Yes, almost all major insurance providers (e.g. Bupa, nib, Allianz) will refund your full premium if your Australian visa is rejected for any reason. You'll need to show the company your visa rejection letter.

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